Your account, profile, and connected sign-in information.
Account and data deletionYour account and data.
Your account and data.
Your decision.
Delete your account and its data directly from Settings in the Wanas app. If you cannot sign in, request deletion from the email connected to your account.
Last updatedAugust 18, 2026
We will never ask for your password or conversation text to complete deletion.
A clear route
Choose the route that fits
Deletion is simple.
The decision stays yours.
The fastest route is inside the app. After confirming your identity, deletion begins across the primary services.
Primary route
Delete your account from Wanas Settings
You do not need to email us
If you can access your account, complete deletion yourself inside the app.
- Open SettingsInside Wanas, go to the Settings page.
- Open Privacy and SecurityScroll to the privacy controls for your data.
- Choose Delete Account PermanentlyRead the warning, then continue to identity confirmation.
- Confirm your identityEnter your password and confirm deletion. A sign-in from the last five minutes is required.
What happens after confirmation?
Your account and data are deleted, you are signed out, and Wanas returns to guest mode. Deleted data cannot be restored.
Alternative route only
If you cannot sign in
Email us from the address connected to your account. We will verify your identity and usually complete the request within seven days. Use this only when in-app deletion is unavailable.
Email a deletion requestDeletion scope
What is deleted?
Conversations, notes, mood entries, memories, and data you chose to save.
Connection data that is no longer required to provide the service.
Important
A minimum record may be retained where required by law or needed to prevent fraud and protect the service. Account deletion does not cancel an active app-store subscription; cancel it in the store as well.
Your data, your decisionNeed to begin an